1. General Provisions
This Privacy Policy (hereinafter - the Policy) defines the procedures for processing and protecting personal data of users of the website red-lotus.pro (hereinafter - the Website), owned by Red Lotus LLC (hereinafter - the Operator). By using the Website, you agree to the terms of this Policy. If you do not agree with any of the terms, please stop using the Website. This Policy has been developed in accordance with Russian Federal Law No. 152-FZ "On Personal Data" dated July 27, 2006, and EU Regulation 2016/679 (GDPR) to the extent applicable to our activities.
2. Data Collection
We collect data that you voluntarily provide through forms on the Website: name, email address, phone number, and message text. In addition, technical data is collected automatically: IP address, browser type and version, operating system, screen resolution, referral source, pages visited, and time spent on the Website. This data is collected using cookies and similar technologies. We do not collect special categories of personal data (information about health, race, political opinions, etc.).
3. Purposes of Data Processing
The collected data is used for the following purposes: processing your inquiries and requests; contacting you regarding the provision of services; improving the Website and service quality; generating anonymized traffic statistics; ensuring security and preventing fraud; complying with the requirements of applicable law. We process data only for the purposes for which it was collected and do not use it in any other way without your additional consent.
4. Cookies
The Website uses cookies to ensure proper functionality, personalize content, and analyze traffic. We use the following types of cookies: essential (for the basic functions of the Website), analytical (for collecting traffic statistics via Yandex.Metrica), functional (for saving your preferences, such as interface language). You can manage cookie settings in your browser. Disabling essential cookies may affect the functionality of the Website.
5. Sharing Data with Third Parties
We do not sell, exchange, or transfer your personal data to third parties, except in the following cases: engaging trusted contractors to provide services (hosting, email services, analytics systems) - provided they maintain confidentiality; complying with legal requirements, court decisions, or requests from authorized government bodies; protecting our rights, property, or safety. All partners and contractors are required to maintain data confidentiality in accordance with executed agreements.
6. Data Retention
Personal data is stored no longer than necessary for the purposes of its processing. Data from contact forms is stored for 3 years from the date of the last inquiry. Technical data (logs, analytics) is stored for 1 year. After the retention period expires, data is anonymized or deleted. You may request deletion of your data at any time by sending a request to manager@red-lotus.pro.
7. User Rights
In accordance with applicable law, you have the following rights: request information about the data we hold about you; require correction of inaccurate data; require deletion of your data; withdraw consent to data processing; receive a copy of your data in a machine-readable format (right to portability); file a complaint with Roskomnadzor or another authorized body. To exercise your rights, send a request to manager@red-lotus.pro. We will respond within 30 days.
8. Data Protection
We take the necessary organizational and technical measures to protect your personal data from unauthorized access, modification, disclosure, or destruction. Protection measures include: encryption of data transmission (SSL/TLS), restricted employee access, regular software updates, and backups. Despite the measures taken, absolute security of data transmission over the Internet cannot be guaranteed.
9. Contact Information
For any questions related to personal data processing, you may contact us: Red Lotus LLC, email: manager@red-lotus.pro, phone: +7 904 616-76-37. We reserve the right to update this Policy. The current version is always available at red-lotus.pro/privacy. We will notify you of significant changes through the Website.